Lord Mayor Statement on City Water Supply Problems

The Lord Mayor Cllr Emer Costello has thanked the people of Dublin for their response to the conservation of water. She advises that the situation continues to be critical and she asked that people continue to be proactive in reducing water usage to ensure that supply is returned to all areas of the city as soon as possible.

“Given the ongoing water supply problems I have requested the City Manager to improve communications to the general public particularly in the most effected areas of the City.” Arising from this a briefing session has been arranged with members of the City Council this evening to fully update on the current situation.

The Lord Mayor said that “the situation is receiving the highest priority and every effort is being made to get a supply to the most affected areas.”

“I am also asking people to be extremely vigilant of bogus door-to-door callers, purporting to be operatives from the Water Services Division of the City Council. I urge people not to give anyone access to their homes, without having completely satisfied themselves as to the callers identity. This has been identified as a real problem, particularly in the Dublin 8 area of the City. There are however, some simple steps you can take to safeguard yourself, such as: request the callers’ name, proof of identity and their credentials; ask them for a City Council contact telephone number to verify their bona fides; check to see if there is a City Council vehicle, outside their home, with City Council branding and markings clearly indicating the City Council Department and Division to which it belongs. The Gárda.ie website contains very useful information on their homepage, clearly outlining the steps that should be taken by householders to protect themselves from bogus callers, and satisfy themselves as to the caller’s identity”, the Lord Mayor added.

Information on the availability of water tankers is being continually updated on the City Council website www.dublincity.ie Other mobile tankers are being deployed to assist with hospitals, nursing homes and schools.

The Lord Mayor also asked that those with special needs should contact 01 2220600 - available until 8pm. The after hours number of 01 6796186 will be available post 8pm.

Further statements will issue before the weekend to update the public.

Ends.

Should you wish to interview the Lord Mayor, please contact her directly at Tel: 086 3831805